Rental Terms and Conditions

Casa Murguia, House Rental Oaxaca Mexico

Casa Murguia is an exclusive Oaxaca home featured in Melba Levick's “In a Mexican Garden: Courtyards, Pools and Open Air Living Rooms”.

Check-in time is after 3:00 pm and check-out time is by 11:00 am unless prior arrangements have been made. Luggage can be securely held at Casa Murguia prior to check-in or after check-out according to your travel schedule.
Upon arrival, you will be met by a member of staff who will give you a walk-through/orientation of your rental suite and the property, plus the keys to your unit. Please do not lose the keys as there is a charge for duplicate keys and letting you back in.
All of Casa Murguia's terms and conditions presented herein are documented in this Rental Agreement.

Please leave the suite, patio, and pool area as you found it. Please empty the refrigerator before your departure.

Casa Murguia’s minimum rental period is for four nights and one week (7 nights) during high season.
To secure a reservation a deposit is required that is 25% of the total rental: ie. $350 for a $1,400. ( two week ) rental of the Bird of Paradise Bungalow or the Aguacate Casita. This deposit and final payment can be made either with PayPal o by sending a check to our U.S. account or by direct deposit to our Mexican bank account.
The balance on the rental fee is payable up to three weeks prior to arrival.

“tidying up”, dishes, making the bed, emptying waste baskets, etc.
Weekly linen change of sheets and towels.
For rentals longer than one week a complete cleaning will be done once a week - bathroom, cleaning floors, dusting, etc.
Bottled water, toilet paper, Kleenex & coffee filters provided.

We are unable to accommodate pets at this time although two friendly cats do live on the premises.
Smoking is not allowed inside the suites. Ashtrays will be provided for outside smoking.
The suites will not be rented to anyone under 25 years of age. The Bird of Paradise and Aguacate Casita sleep 3. The Bougainvillea Suite sleeps 2. The number of guests shall not exceed these numbers without authorization from the property manager.
We can accommodate families or small groups by renting 2 or 3 units.
Arrangements must be made in advance for visitors to be entertained on the premises in the event of a small get-together around the pool, etc. If we conclude the property is being used in an inappropriate manner, we reserve the right to expel the entire party with no refund.

The reason for cancellation is solely an issue for the booking party. Casa Murguia cannot be held liable for any circumstances which do not allow for arrival and use of reserved accommodations.
A reservation can be cancelled up to two months prior to arrival and 50% of the reservation deposit will be refunded. If the reservation is cancelled two months to three weeks prior to arrival there is no refund for the deposit. Once the rental payment has been received no later than three weeks prior to arrival there is no refund available although the renter may be able to rebook at a later date provided it was possible to fill the dates of the cancelled reservation or the renters decide to make an exception.
Payment is for the original length of the reservation. If any reservation changes occur, i.e. arriving later or leaving earlier than booked, there will be no refund or credit issued.
Travel insurance is always a good idea.

There is a $100 USD fee for all late payments that arrive beyond the scheduled dates.
A $250 damage deposit is to be paid along with the final balance and will be returned, less any damages, within 7 days of departure. Any unusual cleaning charges, such as cleaning rugs, upholstery, and/or furnishings will be assumed by the renter.
There is a $10 USD charge for duplicate keys.